Ordering and loyalty app for 40 outlets
Order ahead, pay, collect points and redeem rewards across four restaurant brands under one account.
- SECTOR
- Retail & Automotive
- LOCATION
- Singapore
- YEAR
- 2024
- DELIVERED AS
The problem
Four brands ran four stamp cards and no online ordering. The group had no view of who its regular customers were.
What we built
One app with order-ahead and payment for every brand, a shared points balance and a web console for marketing to run campaigns.
Key features
Order ahead and pickup
Shared points across brands
Stored cards and wallets
Campaign console
How the 4-week sprint went
Listen & prototype
Ran sessions with outlet managers and tested the ordering flow with regulars.
Core build
Built ordering, payments, loyalty and the kitchen ticket integration.
Live & handover
Launched at the flagship outlets and handed over the campaign console.