Sedang Bahagia
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Transport management system and driver app

Dispatch, route planning and proof of delivery for a cross-border fleet, with a driver app that works offline at the Causeway.

SECTOR
Logistics
LOCATION
Singapore
YEAR
2024
DELIVERED AS
Web appiOS · Android

The problem

Dispatchers planned cross-border runs on spreadsheets and WhatsApp. Drivers lost signal at the Causeway checkpoints, so proof of delivery arrived hours late or not at all.

What we built

A web console for dispatch and route planning, and an Android driver app that queues every scan, photo and signature offline and syncs when the truck is back on network.

Key features

  • Drag-and-drop dispatch board

  • Route optimisation per vehicle

  • Offline proof of delivery

  • Customer tracking links

How the 4-week sprint went

  1. Listen & prototype

    Rode along with two drivers, mapped the dispatch flow and shipped a clickable dispatch board.

  2. Core build

    Built dispatch, routing and the offline driver app against live order data.

  3. Live & handover

    Rolled out to the first depot and handed over source, runbooks and admin access.

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